After a thrilling World Cup, we asked our guests to rate our service. The results are in, and we’re delighted with what they had to say.

John West from TV New Zealand shared his thoughts on our performance at the RWC 2019:

“We’ve used Khaya for a couple of events now, and have always found them to be very helpful and handle our requirements well. Especially when we’ve had lots of changes.”

John West of TV New Zealand

At Khaya, we go the extra mile by establishing a local office in each host country. More than simply offering great accommodation, our expert regional team gives guests useful insights into local culture, social etiquette, and how to get the most out of their stay.

Judging by the feedback, our efforts have been very well received.

Your insights are valuable to us, and we’re proud to share some of the statistics and comments we received via our survey.


Why did you choose to go with Khaya?

“We love working with Khaya and their people. They always look for solutions and we appreciate their local/regional expertise.”

“Khaya’s team is always available to meet client expectations in a positive and friendly way. Thank you for all your support.”

“Overall, everything worked very well and when changes were required these were handled efficiently, understanding our requirements.”


We’re also pleased to announce that 100% of our guests were very satisfied with our services for the Rugby World Cup 2019 in Japan.

We can’t wait to make your next event just as memorable

Contact our sales team today to enquire about our exciting upcoming events, including Tokyo 2020, UEFA EURO, Beijing 2022, and the FIFA World Cup in Qatar.

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